Last updated: May 16, 2026
This Privacy Policy describes how Riptide AI Consulting ("we," "us," or "our") collects, uses, and protects information about you when you visit our website at riptideai.co or engage our services.
1. Information we collect
Information you provide directly
When you book a call or email us, we collect:
- Your name and email address
- Your business name and role (if provided)
- Phone number (if provided to Calendly during booking)
- The content of your messages
- Any other information you choose to share
Calendar bookings via Calendly
When you book a call using Calendly, your name, email, and any answers to the booking questions are processed by Calendly Inc. in accordance with their Privacy Notice. We receive your booking details to facilitate the call.
CRM via HubSpot
Booking and inquiry data is forwarded to HubSpot, our CRM, where we keep a record of our conversations and engagements. HubSpot processes this data per their Privacy Policy.
Hosting and request logs
Our website is hosted on Vercel and proxied through Cloudflare. These providers may log standard web request metadata (IP address, user agent, request path, country/region) for security and performance purposes. See the Vercel Privacy Policy and the Cloudflare Privacy Policy.
Fonts
We self-host all typefaces directly so font loading does not transmit your IP to a third-party font provider.
Analytics
We use Google Analytics 4 (and a Google Tag Manager container for tag administration) to measure aggregate traffic. By default, analytics storage is denied until the user explicitly consents. See the Google Privacy Policy.
2. How we use your information
We use information we collect to:
- Respond to inquiries and fulfill service requests
- Send scheduled meeting confirmations and follow-ups
- Maintain a record of our engagements in HubSpot
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Data retention
We retain inquiry and engagement records for 3 years, or as long as necessary to provide ongoing services. You may request deletion of your data at any time (see Section 5).
4. Third-party services
Our website and operations involve the following third-party processors:
- Calendly — appointment scheduling
- HubSpot — CRM and engagement records
- Vercel + Cloudflare — website hosting and edge proxying
- Google Analytics 4 + Tag Manager — anonymous traffic analytics
- Google Workspace — email and document storage
Each maintains its own privacy policies and security practices.
5. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to processing of your data
To exercise any of these rights, email us at [email protected]with "Privacy Request" in the subject line. We will respond within 30 days.
6. Security
We take reasonable measures to protect your information, including HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.
7. Children's privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.
9. Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at:
- Email: [email protected]
- Website: riptideai.co/book